I'd like to share a super important resource today: Emun Hatzibur.
This is a non-profit EVERY oleh/olah should know about!
They're here to help you, as a consumer, get what you paid for/deserve.
If you're having a problem with consumer's rights, this is the first place to turn!
Yes, before you call a lawyer, file a complaint with Emun Hatzibur.
Click HERE to go the Emun Hatzibur website (in English) and read more about this important organization.
To file a consumer complaint, fill out the form you find at this link: https://www.emun.org/%d7%9e%d7%95%d7%a7%d7%93-%d7%aa%d7%9c%d7%95%d7%a0%d7%95%d7%aa/%d7%94%d7%92%d7%a9%d7%aa-%d7%aa%d7%9c%d7%95%d7%a0%d7%94/ (it's in Hebrew) - I believe that if you write in English they will still get back to you!
So next time you're having trouble as a consumer, you know you have someone to turn to for help!
Hope this helps someone out there.
